INTEGRATING ICT AT THE FACULTY LEVEL: A CASE STUDY

ABSTRACT

ICT integration can be realized at various levels: It can be at a state level (central government); at an institutional level (Higher Education Councils); at an organizational level (universities and schools); at a faculty level; at a department level, or at an individual level. Thus, ICT integration can be studied at macro level as a system, or it can be studied at micro level or can be studied together. In this study, ICT integration is studied at macro level which covers the ICT integration both at administrative and instructional levels. Although each level is interrelated with each other, the aim of this study is to investigate how ICT is integrated at the faculty level in an institution.

Since ICT integration is a multi-faceted process and related to many factors, a qualitative case study is applied in order to understand this process in a holistic way with different angles. Data were collected through observations, official documents, individual semi-structured interviews and focus group interviews. Data were analyzed by using content analysis. Finally an ICT integration model is suggested.