Modification of DeLon and Mclean Model in the Success of Information System for Good University Governance

ABSTRACT

Information System (IS) is requirement for private colleges in improving their governance to reach Good University Governance (GUG). From 2006 to 2008 information technology (IT) assistance had been granted to 1,072 private colleges and continued by grant development program. Considering such a big IT grant, there is a need to study the IT grant efficiency and the success in its implementation in private colleges as well as appropriate leadership to reach GUG. This research used a sample of 61 private colleges in East Java under Kopertis Wilayah 7 (Coordinator of Private Higher Learning Institutions-Region 7), consisting of universities, institutes, polytechnics and academies as recipients of IT Grant during a period of 3 years. Each private college was represented by 4 persons as respondents consisting of those managers of  IT in the  areas of academic, finance, website and library, so that the number of expected respondents were 244. However, only 112 of the data sets were obtained and eligible to analyze. The collection of data was conducted by questionnaires and interviews.  Data analysis was done using Path Analysis with Structural Equation Modeling (SEM) to analyze the 7 variables under study, i.e. transformational leadership, system quality, information quality, service quality, individual impact, user satisfaction and GUG.  Eleven hypotheses were formulated and examined, and 5 hypotheses were not significant, while 15 hypotheses were significant. The non significant hypotheses were influence of: (1) transformational leadership on user satisfaction, (2) system quality on individual impact, (3) information quality on individual impact, (4) service quality on individual impact, (5) user satisfaction on GUG. Six significant hypotheses were influence of: (1) transformational leadership on individual impact, (2) system quality on user satisfaction, (3) information quality on user satisfaction, (4) service quality on user satisfaction, (5) user satisfaction on individual impact, and (6) individual impact on GUG. Private colleges need betterment efforts, especially in human resources to handle information technology (IT). However, there are many constraints faced to achieve GUG and need attention: (a). availability of human resources mastering technology, (b). supportive policy. Users of IS in private colleges should always improve their knowledge and skills.