E-Learning Capability Maturity Level in Kingdom of Bahrain

ABSTRACT

Despite the effectiveness of using e-learning, educational institutions are still facing many challenges with the e-learning infrastructure and technical aspects, practices and capabilities, and improvement in learning outcome. Hence, a need for framework to benchmark the e-learning capability maturity level and measure the extent to what it is improving the learning processes and ensure improvements in student learning outcomes is raised. The current research is aim at assessing and identifying the e-learning maturity level of the universities in the Kingdom of Bahrain by adopting the e-learning Maturity Model (e-MM). The current state of e-learning in the Kingdom of Bahrain in terms of the drivers for the using e-learning, the technical challenges faced by the learners and level of satisfaction with the current e-learning systems will be investigated in attempt to consolidate the findings. A self-administrated questionnaire was adopted in which 400 surveys were distributed to the public university (University of Bahrain) and all private universities in Kingdom of Bahrain. The overall eMM figures demonstrate that universities in Kingdom of Bahrain both public and private reached an average level of achievement and performance in e-learning processes and developed reasonable capability maturity level on each dimension of the learning processes.